If you have Fundraisers and/or Dues in Doubleknot, be sure to check the End Date on those events. You may still have a link to these on your website and if they are expired, potential donors will not be able to give.
It's an easy fix, just go to Manage Events, select the fundraising tab, click the Past or All events radio button, edit the event and change the end date. It will immediately allow for contributions to be made. Remember if you are using eCards, there is an event that may have expired last year. Contact us if you have questions.